Calendar Error Due to Duplicated Agent Priorities in Production Scheduler (APS)

Relates to versions - All

This guide has been produced to show Alastri Products Users how to solve Calendar Errors issue

Calendar Errors Resolution:

Should you encounter the error message below while executing the Schedule:

“There are errors in the calendar of scenario (<…>). Correct them before running the schedule.”

It is possible that the issue stems from duplicated Agent Priorities.

This situation may arise when a new Agent is added, and its priority number coincides with one already in existence. To resolve this, navigate to the Calendar tab > Agent Priorities > review the values assigned to agents' priorities and eliminate any duplicates.

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