How Do I Resolve System Configuration Crash

When starting Alastri software, users may encounter a Crash and an error log containing the text below:

System.TypeInitializationException: The type initializer for 'System.Drawing.ToolboxBitmapAttribute' threw an exception. ---> System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: '.', hexadecimal value 0x00, is an invalid character. Line 6, position 1. (C:\Users\UserName\AppData\Local\Micromine_Australia_Pty_L\3DMark.exe_Url_hjymnpvbt4ebultzexobwynnwhy1fsvo\XX.X.XXXX.X\user.config line 6) ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 6, position 1.

This is a .NET issue where it gets corrupted if the computer shuts down unexpectedly.

To resolve this error conduct the following steps:

1. In File Explorer, navigate to the file path shown in the crash log;
   C:\Users\UserName\AppData\Local\Micromine_Australia_Pty_L\3DMark.exe_Url_hjymnpvbt4ebultzexobwynnwhy1fsvo\XX.X.XXXX.X\user.config
2. Some elements in the file path such as the username, 3DMark.exe_URL_x, and version number will be specific to the user login being used, the software version being affected.

3. Delete the config file as shown in the above file path.
    

   

   Figure 1. Config file location to delete

4. Restart the software.