Ray Ho
- Total activity 39
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 20
Activity overview
Latest activity by Ray Ho-
Ray Ho created an article,
Alastri Hub - No Connection
This guide provides a checklist for resolving the "Unable to establish an Internet Connection" error that may appear when logging into the Alastri Hub, even if other desktop applications have inter...
-
Ray Ho created an article,
How to Solve Haul Infinity Error Lists
Haul Infinity detects issues in the network and displays them in the Error List below the viewport. Keep the Error List open at all times while making changes to the network Intersecting Segments...
-
Ray Ho created an article,
How to Use a Strategic Guidance in ATS Scheduling
This feature enables users to assign specific blocks to be mined within designated periods. It maps end-of-period surfaces to blocks, determining which blocks fall within each period. Enabling Sp...
-
Ray Ho created an article,
How to Create Custom Calendar Dashboards
This document allows the user to create custom Calendar layouts to organize rows into a concise summary of equipment used, tonnes moved, and grades achieved. Manually Creating a Dashboard Go to S...
-
Ray Ho created an article,
Fleet Management Model Calibration
This guide has been produced to show how Haul Infinity uses actual travel time data from Fleet Management Systems in Cycle Time calculations. Please note that Haul Infinity (HI) does not directly c...
-
Ray Ho created an article,
How to Troubleshoot and Resolve Installation Issues with Alastri Hub
This guide provides a comprehensive troubleshooting checklist for issues encountered with the Alastri Hub and its modules. Below is a simplified breakdown of the key steps: Step-by-Step Troubleshoo...
-
Ray Ho created an article,
How to Fix Schedule Not Working - Conflicting Constraints
This guide has been produced to understand why the scheduling error, conflicting constraints, arise and methods to fix the problem. Figure 1 - Scheduling Error - Conflicting Constraints The a...
-
Ray Ho created an article,
How to Add Users to Licensing for Managers and Administrators
This guide has been produced to show users with Administrator privileges can add and manage new users to your existing organization license without contacting Alastri Support. Add New Users to Ex...
-
Ray Ho created an article,
How to Resolve Unconnected Blocks in Haul Infinity Error
In the step Haulage Configurations, users will set the default haulage configurations for the model including default truck/loader type, haulage materials, haulage quantity type, and fill sequencin...
-
Ray Ho created an article,
How to Resolve Truck or Loader Type Not found Error
In the step Haulage Configurations, users will set the default haulage configurations for the model including default truck/loader type, haulage materials, haulage quantity type, and fill sequencin...